send link to app

HeyWire Business Messenger app for iPhone and iPad


4.2 ( 752 ratings )
Business Productivity
Developer: HeyWire, Inc.
Free
Current version: 3.3, last update: 8 years ago
First release : 11 Nov 2013
App size: 18.02 Mb

BUSINESS MESSAGING FOR YOUR EXISTING BUSINESS PHONE NUMBER

Text with customers using your existing business phone number. Separate your business and personal communications. Build stronger customer relationships for sales & support; improve satisfaction, close deals faster. Now integrated with Salesforce for easy messaging with leads and contacts; synch important conversations with 1 tap!

Cloud-based - use all your devices — mobile phone, tablet or computer — to securely send and receive SMS, Pictures, and VoiceTexts with customers for sales and support.

Text messaging built for sales and service professionals who need to quickly and easily communicate with customers – the next level of customer engagement is here!

FOR CUSTOMER ENGAGEMENT & SALES ACCELERATION:
• Easy registration process text-enables your existing business phone number automatically
• Simplifies your communications by separating your business messaging from personal texts
• Uses standard 2-way SMS so your customers need no special apps, they just text to the same number they call you!
• Text messaging app that links to Salesforce – 1 tap looks up your Contacts and Leads for easy texting; 1 Tap stores important text conversations instantly!

FEATURES:
• Web App: Text from any computer using your same office number.
• Mac Desktop App: Receive notifications as pop-ups.
• Enhanced Security: Messages are fully encrypted with AES 256 - the same level of encryption used by banks.
• CRM Integration: Link with your Salesforce account to access leads, contacts, cases and opportunities. More CRM integrations coming soon!
• Auto-reply: Responds to text messages when you can’t. Customize an auto-reply, just like email.
• Photo Sharing: Attach and share photos
• VoiceText: Avoid the hassle of voice mail by quickly sending a voice recording in your message.


WHY BUSINESSPEOPLE LOVE HeyWire BUSINESS MESSENGER:
"Messenger increased my sales close rate by 21%!"

“Our clients see us as faster and more efficient because we get text messages right to their handheld devices.”

“By using Messenger to connect directly with my customers, I’ve cut down on inaccuracies and built even stronger relationships.”

GREAT FOR:
- Salespeople who want to close more deals faster or respond to customer inquiries 30X more effectively than by using email or voicemail.
- Customer Support employees who want to resolve issues more quickly and efficiently; communicate in a medium - text– that their customers want to use!
- Salesforce users who want to easily access and save text conversations to their CRM.

For help, please visit http://heywire.com/support

Pros and cons of HeyWire Business Messenger app for iPhone and iPad

HeyWire Business Messenger app good for

Convenient for when it comes to messaging clients. Freezes often and becomes slow at times.
Salesforce feature very helpfjl -- stores all messages in my Salesforce database.

Some bad moments

I had HeyWire for years until they became greedy and changed their focus to only business clients. To be honest the ads were annoying yet they never gave an option for paid service. Dont bother downloading as you will become reliant on it and then one day youll get an email saying service is stopping tomorrow. Do yourself a favor and download something else.
I was quickly able to enable my office phone number to receive texts on my cell phone. Unique app! there is nothing else like this in the app store.
You guys had me at the first text I received on my office number
All these reviews are obviously fake. Nobody mentions the $9.99 a month for 8,000 messages a month? Get out of here.
I was not sure if this was going to work or be easy but it was. The setup was butt simple and now my customers can text my business line. Its great! And free! Get this.
For wireless based businesses, this is no good. You must have a land line to operate, and they charge after 90 days.